Privacy Policy

Effective: July 24, 2024

Introduction

Shipping API ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, application, and related services. By continuing to use our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information that is necessary to provide and improve our services. This includes:

  • Contact Information: Name, email address, phone number, and company name (if applicable)
  • Technical Information: IP address, device type, browser type, operating system, and other technical identifiers
  • Usage Data: Information on how you interact with our website and shipping platform
  • Transaction Data: Payment details and order history related to shipping transactions
  • Shipping Information: Delivery addresses, recipient names, and other shipment-related details
2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Provision: To process shipping requests and facilitate shipping-related services
  • Account Management: To create and manage your account on Shipping API
  • Order Fulfillment: To process payments and ensure timely delivery through our platform
  • Customer Support: To respond to inquiries and provide technical assistance
  • Communication: To communicate about our services, new features, or promotions
  • Analytics: To analyze user behavior for improving our platform's functionality and user experience
3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information under the following circumstances:

  • With Integrated Carriers: To facilitate shipment processing with carriers such as DHL, FedEx, UPS, etc.
  • With Payment Processors: To securely process payments for transactions on our platform
  • Legal Compliance: If required by law or when necessary to protect our rights or property
4. Cookies and Tracking Technologies

Shipping API uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Understand and improve website functionality
  • Track usage patterns for analytics purposes
  • Provide personalized content and interactions with our platform

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption protocols, secure servers, and regular audits of our systems. While we strive to protect your data, no system can guarantee absolute security.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR or CCPA), you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you
  • Rectification: Correct inaccurate or incomplete data we have stored about you
  • Deletion: Request deletion of your personal data under certain conditions
  • Restriction: Limit how we process your personal data in specific situations

To exercise these rights or inquire further about your data privacy, please contact us at info@shippingapiline.com

7. Changes to This Privacy Policy

Shipping API reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or business practices. We will notify you of significant updates through our website or other communication channels.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

Email: info@shippingapilive.com